Terms & Conditions
Last Updated: January 1, 2026
Welcome to the website of Believe and Trust Health, LLC (“B&T Health,” “we,” “our,” or “us”). By accessing or using www.bthealth.org, you agree to be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use this website.
1. Purpose of This Website
This website is provided for informational and educational purposes only. It is intended to:
Share information about our services
Allow users to contact us or request appointments
Provide general mental health resources
This website does not provide medical or mental health treatment and should not be used in place of professional care.
2. No Therapeutic Relationship
Use of this website, including submitting forms or sending messages, does not create a therapist-client, provider-patient, or confidential treatment relationship.
A therapeutic relationship is only established after:
A formal intake process
Mutual agreement to treatment
Completion of required consent documentation
3. Emergency Situations
This website is not monitored for emergencies.
If you or someone else is experiencing a mental health emergency, please:
Call 911 immediately, or
Contact the 988 Suicide & Crisis Lifeline by calling or texting 988
4. Use of Website Content
All content on this website — including text, images, graphics, logos, videos, and other materials — is the property of Believe and Trust Health, LLC or its content providers and is protected by intellectual property laws.
You may view, download, and print content for personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any content without prior written permission.
5. User Submissions & Forms
When submitting information through our website, you agree that:
The information you provide is accurate and truthful
You will not submit false, misleading, or harmful content
You will not use the website for unlawful or abusive purposes
We reserve the right to refuse or discontinue communication if misuse occurs.
6. Payments & Online Transactions
If payments are made through our website, they are processed securely by Stripe, a third-party payment processor. B&T Health does not store your full payment information.
All payment-related services are subject to Stripe’s own terms and privacy policies.
7. Privacy & HIPAA Clarification
Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected and used.
This website is not a HIPAA-compliant communication platform and should not be used to submit protected health information (PHI). All clinical care and medical records are handled through separate, HIPAA-compliant systems.
8. Third-Party Services & Links
This website may include links to third-party websites or services. B&T Health is not responsible for the content, policies, or practices of any third-party sites.
Accessing third-party links is done at your own risk.
9. Website Availability & Modifications
We strive to keep this website accurate and up to date but do not guarantee uninterrupted access or error-free content.
We reserve the right to:
Modify or remove website content at any time
Update these Terms & Conditions without notice
10. Limitation of Liability
To the fullest extent permitted by law, Believe and Trust Health, LLC shall not be liable for any damages arising from:
Use or inability to use this website
Reliance on information provided on the website
Errors, omissions, or interruptions in website availability
11. Indemnification
You agree to indemnify and hold harmless Believe and Trust Health, LLC, its employees, contractors, and affiliates from any claims, damages, or liabilities resulting from your use of this website or violation of these Terms & Conditions.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict of law principles.
13. Contact Information
If you have questions about these Terms & Conditions, please contact us:
Believe and Trust Health, LLC
Maryville, Tennessee
📧 info@bthealth.org